Wednesday, June 27, 2007

Held hostage............

This post goes out to all of the frustrated buyers and sellers! This one is for you!

I currently have a potential client that is in a listing agreement with another company. Before any of the Realtor® police come after me - they contacted me! Let's make that very clear!
They have had their home listed with the other company for about 4 months and are very, very unhappy with the service that they have received. No communication, no advertising, no open houses, no feed-back, no return phone calls and the list goes on. The sellers contacted them last week and stated that they wanted to terminate their listing agreement. At first thought, the company said they would email the release papers. Four days later, the company emailed again and said that they would NOT release the seller unless the seller paid them $600.00. FOR WHAT? They didn't advertise the home, their level of service was way less than stellar and they never even returned a communication until the seller wanted to terminate the contract.

Now, I ask you.......why would you want to make an already unpleasant relationship volatile? Had they simply released the sellers it would have been said and done. Now, however, the seller is contacting the Real Estate Commission and lodging a complaint among other actions.

For you fellow Realtors® I pose this question........if the marriage isn't working between you and a client, whether it be a buyer or a seller, why continue? Why turn this into a circus? Wow, just gives us all a bad image. Remember, word of mouth travels fast. Negative word of mouth travels at the speed of light..................
Curious shucking...............

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A Walk Through Historic Wake Forest, NC